NOTE: IF YOU PURCHASE 10 OR MORE LICENSES, YOU RECEIVE GOLD SUPPORT INCLUDED WITH PURCHASE. IF YOU BUY FEWER THAN 10, CLICK HERE TO ADD AN OPTIONAL 1 YEAR GOLD SUPPORT CONTRACT FOR $299 PER LICENSE.
Ordering from our online store is meant to be an easy process, but questions can arise. If you have trouble completing a purchase at anytime, please contact our transaction support group toll-free at 800-656-5443 (if outside the US: +1 952-646-5826) or at worksharecs@digitalriver.com. Help is available 24-7.
Below are our most frequently asked questions:
What is the difference between Term and Lifetime licenses?
Term licensing offers a key advantage over lifetime: free software updates throughout the term of your license.
Workshare Professional is tightly integrated within the ever-changing Microsoft
Office platform. We issue incremental software releases throughout the year
to ensure our products remain compatible with Microsoft’s products. Purchasing
a term license is the easiest way to ensure your system remains current and
fully functional after every Microsoft update.
Lifetime licenses are entitled to free updates for the first 30 days after purchase only without a Gold support package.
Please
click here to order term licenses.
How do I order?
Online purchasing couldn? t be easier. Add the number
of user licenses you desire and clic the add to cart button.
You will be directed to our Shopping Cart where you can confirm your order
is accurate and make changes as needed.
On the shopping cart page you may change the quantity by deleting the number and inserting the correct quantity, then hit enter on your keyboard, or click on the little double-arrow icon to refresh.
To complete the order, click the checkout button.
If you have bought from us before, you may log in, or if you? re a new customer,
proceed down the page to the First Time Customer Check out section where you
will be prompted to enter your payment information. You may pay by credit card
(fastest and easiest), paper check, or wire transfer. Completing your order
by credit card will direct you to a download page to retrieve your software
immediately. Your license code will be provided on the page to enable the software.
You will also receive an email confirmation from worksharecs@digitalriver.com with
your license code and a link to download.
When paying by credit card, please be sure to enter your information exactly
as it appears on your card billing statement.
If you live in Minnesota, California or Washington you will be charged State
tax. If you are in a VAT or other international tax country,
you will be charged tax unless you provide a tax-exempt ID and company name
during checkout.
If you have difficulty placing an order, contact our transaction support team
at:
US/Toll free: +1 800-656-5443
Outside the US: +1 952-646-5826
worksharecs@digitalriver.com
Should I order Gold Support?
We strongly recommend ordering Gold Support
for new users, and you can save $50 when you add a
1-year Gold support package at the time of purchase (regularly $349 per
seat). For more information, please see the Gold Support tab above.
What if I am ordering 10 or more licenses?
Gold Support is included with your order of 10 or more licenses. Please do NOT select any option with Gold Support if you are entering a quantity above 9.
Can I order a backup CD?
Yes, simply press Order a Backup CD in the Shopping
Cart, and you? ll receive a CD within a few weeks of purchasing.
I am running Terminal Services. May I have it enabled for my order?
You may qualify for TS-enabled software if you buy 10 or more licenses. Please
contact a Workshare support representative 24-or more hours after you place your
order to have it enabled.
Get the full power of Workshare Professional 5 and save $50 by adding
Gold Technical Support TODAY! CLICK HERE TO ADD TO CART.
PLEASE NOTE: Gold Support is included with purchases of 10 or more licenses.
Purchasing this product with 1 year of Gold Support (regularly $349 per seat) entitles you to our comprehensive array of support services. Gold Support provides you with access to the Workshare Customer Support Portal where you may:
● Access live, 1-on-1 telephone support with seasoned Workshare experts from 4AM-8PM EST (9AM-2AM GMT)● Log a case, view status, & update your cases
● Download your products and see the number of users installed against your license count
For a detailed list of our support plans click here.
IMPORTANT NOTES:
● You do not need to purchase this support if you have purchased 10 or more seats of Workshare Professional.
● You already receive 30-days Email-only Support and 24x7 Online Knowledgebase access from the date of purchase; Gold Support is only necessary for customers who require a higher level of assistance with the ability to directly contact highly technical support associates.
● This Gold Support contract is in effect for one (1) year and expires one year from the date the support was purchased. The contract may be renewed in subsequent years for extended support.
● To purchase this Gold Support you must buy the equivalent number of product licenses. Customers who attempt to purchase fewer support licenses than product licenses will have their support contract cancelled and all or partial payments refunded.
Operating Systems:
Microsoft Windows Vista
Microsoft Windows XP SP1
Microsoft Office 2007, 2003 & XP
Browser Supported:
Microsoft® Internet Explorer 5.5 and later
.NET Components:
.NET 2.0 (included)
Productivity Software:
Microsoft® Word 2007
Microsoft® Word 2003
Microsoft® Word XP
Email Systems Supported:
Microsoft Outlook 2007
Microsoft Outlook 2003
Microsoft Outlook XP
Minimum System Requirements
600MHz + Pentium processor
256MB RAM
100MB free disk space
Application Integration:
Microsoft SharePoint 2003
Recommended System Requirements:
800MHz Pentium processor
AMD Opteron
AMD Athlon 64
AMD Athlon XP processor
256MB RAM
800MB free disk space
TechnoLawyer Rates Workshare Professional: 4.7 of 5 Stars
"Workshare Professional delivers an elegant and robust set of features that are increasingly critical in today's law practice environments. Busy practitioners and those who support them in nearly every office should take a serious look at it if they haven't already. It seems to make the inherent complexity of today's document work about as manageable as possible."
"Workshare is quite adept at identifying and capturing proprietary or protected data by scanning e-mail attachments and other methods of data transmission. Content filtering also proves easy to use as a handy toolbar icon alerts users to content violations and offers ample explanation to train users on what is acceptable content."
PC Magazine Rates Workshare Professional: 4.5 of 5 Stars
"Workshare fills a significant need when sending, reviewing, and collating documents via e-mail." Richard Dragan also liked the auditing capabilities. "You can also trace the source of each edit, creating an audit trail for enhanced transparency."
Click below to see more:
http://www.workshare.com/products/awards/wspro_awards.aspx
“Workshare is a great example of what can happen when combining a winning technology with a strong relationship with Microsoft. In a period of just two short years, they have gone from registered partner status in the Microsoft Partner Program to a deeply engaged Gold Certified partner. Along their journey they demonstrated technical and business leadership consistently, to the point of distinction, through both the High Potential program and their status as a managed partner.”
-- Robert Deshaies, VP-U.S. Partner Group, Microsoft Business Division.